
| Service Profile |




| PLACEMENTS We accept placements in whatever methods are most convenient to our customers. We work with your format - hard copy or electronic transfer placements. Our staff is available to assist when and where needed. |






| 10-DAY FREE DEMAND LETTER SERVICE We send a final, customized demand letter to your customers on our letterhead giving them 10 days to remit payment. We do not charge you for this service. Any payments received within this 10-day period is remitted to you free of commission charges. At the expiration of the 10-day grace period, any unpaid account will automatically be scheduled for full collection, unless notified otherwise by you. With this service, those accounts that tend to pay just as soon as they receive the first letter from First Centurion are isolated, saving you commissions you otherwise would be paying on a contingency fee assignment. |
| REMITTANCE REPORTS We provide our customers with timely remittance and status reports. Unlike most agencies, we remits checks to customers expeditiously to ensure enhancement of their cash flow. Once payment is received, all monies are deposited in our Trust Account to ensure the funds are available on demand. When deposits are verified, we will remit to you in a very timely manner. |
| CLEAN-UP PROGRAM It is common knowledge that a lot of companies in the United States have millions of dollars of old receivable debts on their books that they have given up on as uncollectible. Our program allows us to review these accounts and to aggressively undertake the task of recovery for our customers. This service is available on a contingency basis - No Collection, No Fee. You have nothing to lose |
| PRE-COLLECT LETTER SERVICE Our pre-collect program is an effective and inexpensive alternative to regular third-party collection service. It is designed for accounts that are overdue but not delinquent enough for full placement with a collection agency. First Centurion will send a series of collection letters at regular intervals on our letterhead. Our letter series begin with a mild tone and become increasingly stronger. Your customers are instructed to make all payments directly to you. You pay only a flat fee per account regardless of balance, making it far less expensive for you than doing the same work in-house. You will definitely witness an increase in net recovery from our pre-collect program. |
| CREDIT REPORTING Credit Bureau reporting has become an invaluable tool in the collection process. It provides the leverage to cause your customers to quickly pay up their delinquent balances or have such balances listed as a derogatory entry in their credit report for up to seven years and prevents them from receiving credit for major purchases until all bills are paid. At First centurion, we have access to the three major credit reporting agencies - Equifax, Experian and TransUnion. With your authorization, your accounts will benefit from this service free of charge to you. Your customers will react to your benefit for fear of their account listed in their credit as a collection account. |
| FIELD INVESTIGATIONS If letters and phone calls have not resulted in sufficient motivation for your customers to pay what they owe, we can, with your authorization, engage a licensed and credit trained investigator to professionally present your case, and demand payment in person. This provides a seamless integration with your in-house collection effort that translates into increased efficiency in your accounts receivable department. We offer this service free of charge to our customers. We go beyond letters and phone calls in our mission to deliver superior debt recovery service ti our customers. |
| COMMERCIAL CREDIT ADVISORY Our program provides Credit managers with solid information on which to base credit decisions about a potential customer's ability to pay. Contrary to other sources of financing with high interest charges, your credit terms are an accommodation you grant your customers to improve sales and revenue. Of course, you expect them to remit payment within the agreed time frame of the credit terms. Important decisions involving thousands of dollars, and having a great impact on your company's financial well-being, must be based on a thorough knowledge of your customers' finances and payment history. We make that assessment for you and provide you with the most current and in-depth information regarding a customer to enable you make the right credit decision. You pay only a flat fee per account. |
| SKIP TRACING / ASSET LOCATION Many of the accounts placed with our company may require one form of skip tracing activity or the other, to enable contact with a debtor. We provide this service at no cost to our customers. We utilize leading vendor software, pull credit reports on qualified accounts, contact public records offices, nearby businesses and neighbors. We also perform asset searches, judgements searches, corporate records searches, UCC filings and other resource searches to obtain the most current info on your customer. Contact with the debtor must first be established before any form of payment is to be expected. Skip tracing is an important recovery tool. |
| RECORDS We maintain comprehensive records of all activities that take place on all accounts placed with us, including telephone calls, written correspondence, and a record of payments. These records are available to our customers when needed. |
| ATTORNEY FORWARDING SERVICE We forward accounts to our network of commercial attorneys selected from the General Bar Law List. Your interest in every commercial claim that we forward to an attorney is protected with a Surety Bond of $3.5 million. Forwarding is subject to your direction and control, and we will advise you of the cost and probability of success. No legal proceeding will begin without your prior authorization. |